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iOS-mobiilisovellus
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Add an Online DeviceLisää laite skannaamalla QR-koodiLisää laite IP-osoitteen/verkkotunnuksen mukaanLisää laite Guarding Vision -verkkotunnuksen kautta
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Lisää laite skannaamalla QR-koodi

Quickly add devices to the Mobile Client by scanning their QR codes

Overview

This guide explains how to add devices to the Guarding Vision Mobile Client using QR code scanning. This is the recommended method for adding devices as it allows you to receive alarm event notifications.

QR codes can be found in several locations:

  • Printed on the device label (typically on the back cover)
  • In Guarding Vision software
  • In iVMS-4500 client applications
  • On device web configuration pages

Prerequisites

Before scanning QR codes:

Access control devices must be activated and configured through other clients (like Guarding Vision software) before adding to the mobile app.

  • Ensure the device is powered on
  • For access control devices, complete activation through Guarding Vision software first
  • Have the device verification code ready (found on device label)

Steps

1. Start QR Code Scanning

  1. Navigate to the device list in the Mobile Client
  2. Tap the Add Device button
  3. Select Scan QR Code option

2. Scan the QR Code

Method 1: Scan Physical Label

  1. Align the device's QR code within the scanning frame
  2. The app will automatically detect and process the code
  3. If lighting is poor, tap the flashlight icon to enable it

Method 2: Scan from Photo Album

  1. Tap the gallery icon in the scanner
  2. Select a saved QR code image from your phone's photo album
  3. The app will extract and process the QR code

Make sure the QR code is clear and well-lit for successful recognition.

3. Handle Special Scenarios

Depending on the device status, you may encounter these situations:

Failed Recognition

  • If the QR code can't be recognized, add the device manually using IP/Domain or Guarding Vision Domain methods

Device Already Registered

  • If the device is bound to another account, you'll need to unbind it from the original account first

Device Offline

  • Connect the device to your network before proceeding with the addition

Device Inactive

  • Complete the activation process (except for access control devices)

Guarding Vision Service Not Enabled

  • Enable the Guarding Vision Service if required for remote access

4. Complete Device Addition

  1. After successful scanning, tap Add on the results page

  2. Enter the device verification code

    • Found on the device label
    • Or created during Guarding Vision service setup
  3. (Optional) Configure DDNS settings:

    • Enabling DDNS can improve streaming speed
    • Provides better remote access capabilities
  4. Tap Finish to complete the process

The device will now appear in your device list.

Device Management

After adding devices via QR code:

List View

  • Swipe left on a device to reveal the delete option
  • Tap Delete to remove the device

Thumbnail View

  • Tap the menu icon (⋮) on a device
  • Select Delete Device from the menu

Advantages of QR Code Method

Using QR codes to add devices provides several benefits:

  • ✅ Fastest method for adding multiple devices
  • ✅ Enables alarm notifications - Receive event alerts from added devices
  • ✅ Automatic configuration - Device settings are automatically imported
  • ✅ Reduced errors - No manual typing of device information required

To receive alarm event information from devices, it's recommended to add them by scanning QR codes or using Guarding Vision domain.

Troubleshooting

QR Code Not Recognized

If the scanner fails to recognize the QR code:

  1. Ensure adequate lighting
  2. Hold your phone steady and at an appropriate distance
  3. Clean the camera lens
  4. Try using the photo album method instead
  5. As a last resort, add the device manually

Cannot

Add After Scanning

If you encounter issues after scanning:

  • Verify the device verification code is correct
  • Check that the device is connected to the network
  • Ensure the device is activated (if required)
  • Verify the device isn't already added to your account

Related Topics

  • Add Online Device
  • Add Device by IP/Domain
  • Add Device by Guarding Vision Domain

Add an Online Device

Learn how to detect and add online devices to the Mobile Client when connected to the same LAN

Lisää laite IP-osoitteen/verkkotunnuksen mukaan

Voit lisätä laitteen kiinteän IP-osoitteen tai verkkotunnuksen mukaan

Sisällysluettelo

Overview
Prerequisites
Steps
1. Start QR Code Scanning
2. Scan the QR Code
3. Handle Special Scenarios
4. Complete Device Addition
Device Management
Advantages of QR Code Method
Troubleshooting
QR Code Not Recognized
Cannot
Related Topics