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Person Management
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Chapter 19 Log Search
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Chapter 22 Account Management
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Chapter 22 Operation and Maintenance
User ManualDesktop ClientStatistics

Queue Management

Analyze queuing-up people counts and queue durations across regions and waiting time levels with report export support.

Queue management supports data analysis and report output from multiple dimensions.

Commonly Used Data Analysis

  • To see queuing-up people number of a certain waiting time level in a queue/region, use queuing-up time analysis, check a target region and set a waiting time level.
  • To compare queuing-up people number of a certain waiting time level in multiple queues/regions, use queuing-up time analysis, check target regions and set a waiting time level.
  • To compare queuing-up people number of different waiting time levels in multiple queues/regions, use queuing-up time analysis, check target regions and set waiting time levels.
  • To see the time and duration that a queue stays a certain length in a queue/region, use queue status analysis, check a target region and set a queue length level.
  • To compare the time and duration that a queue stays a certain length in multiple queues/regions, use queue status analysis, check target regions and set a queue length level.
  • To compare the time and duration that a queue stays at different length in multiple queues/regions, use queue status analysis, check target regions and set queue length levels.

Queuing-Up Time Analysis

Queuing-Up Time Analysis calculates people number of different waiting time levels. Regional comparison and multiple waiting time level comparison are supported.

Compare Queuing-up People Amount for Different Regions

With cameras for queuing-up people amount counting, you can search the queuing-up people amount during time period of certain length in different regions, helping the storekeeper to find areas where customers tend to go. For example, the regions with larger people amount are more popular than the regions with lower people amount, so that you can put goods in these regions to sell more of them.

Before You Start

  • Add the device to the software and properly configure the corresponding settings. See Add Device for details about adding the device.
  • Make sure you have configured no more than 3 regions in the detection area of a camera on device remote configuration page. See device user manual for details about configuring regions.

This function should be supported by the connected device.

  1. Click Report → Queue Management → People Amount in Region.

  2. Select Daily Report / Weekly Report / Monthly Report / Custom Report as the report type.

    • Daily Report — Daily report shows data on a daily basis. The system will calculate the queuing-up duration for different regions in each hour of one day.
    • Weekly Report, Monthly Report — As compared to daily report, weekly report and monthly report can be less time-consuming, since they are not to be submitted every day. The system will calculate the queuing-up duration for different regions in each day of one week, in each day of one month.
    • Custom Report — Users can customize the days in the report to analyze the number of people on each day or month of the custom time interval.

    You can select no more than 31 days on the calendar.

  3. Click to set time period for searching.

  4. Select cameras and no more than 3 regions for every camera in the Region list.

  5. Select Regional Comparison as the statistics type.

  6. Select a waiting time level based on which the report is generated.

  7. Click Search to generate the statistics result. The line chart of the calculated people amount in the specified waiting time will show on the result area. The lines with different colors indicate the people from the selected regions.

Queuing-up people amount for different regions - search configuration Queuing-up people amount for different regions - result
  1. Optional: Click Export to export the data in Excel file.

Compare Queuing-up People Amount for Different Waiting Time Levels

With cameras for queuing-up people amount counting, you can search the queuing-up people amount during time periods of different length in a certain region, helping analyzing perception of crowding in different regions to make it easy to know when and how to change service window amount, staff amount, and whether to set a guider for people, etc.

Before You Start

  • Add the device to the software and properly configure the corresponding settings. See Add Device for details about adding the device.
  • Make sure you have configured no more than 3 regions in the detection area of a camera on device remote configuration page. See device user manual for details about configuring regions.

This function should be supported by the connected device.

  1. Click Report → Queue Management → Regional People Counting.

  2. Select Daily Report / Weekly Report / Monthly Report / Custom Report as the report type.

    • Daily Report — Daily report shows data on a daily basis. The system will calculate the queuing-up duration for different regions in each hour of one day.
    • Weekly Report, Monthly Report — As compared to daily report, weekly report and monthly report can be less time-consuming, since they are not to be submitted every day. The system will calculate the queuing-up duration for different regions in each day of one week, in each day of one month.
    • Custom Report — Users can customize the days in the report to analyze the number of people on each day or month of the custom time interval.

    You can select no more than 31 days on the calendar.

  3. Click to set time period for searching.

  4. Select cameras and no more than 3 regions in the Region list.

  5. Select Multi-Level Comparison as the statistics type.

  6. Select the waiting time level and enter the seconds for calculating people amount waiting for the specified time period.

  7. Click Search to generate the statistics result. The line chart of the calculated people amount in the same region will show on the result area. The lines with different colors match the waiting time levels.

Queuing-up people amount for different waiting time levels - search configuration Queuing-up people amount for different waiting time levels - result
  1. Optional: Click Export to export the data in Excel file.

Queue Status Analysis

Queue Status Analysis calculates the time and duration that a queue stays with a certain length. Regional comparison and multiple queue length level comparison are supported.

Compare Queuing-up Duration for Different Regions

With cameras for queuing-up duration counting, you can search and compare the queuing-up durations in different regions during the same time period, helping analyzing perception of crowding in different regions to make it easy to know when and how to change service window amount, staff amount, and whether to set a guider for people, etc.

Before You Start

  • Add the device to the software and properly configure the corresponding settings. See Add Device for details about adding the device.
  • Make sure you have configured no more than 3 regions in the detection area of a camera on device remote configuration page. See device user manual for details about configuring regions.

This function should be supported by the connected device.

  1. Click Report → Queue Management → Waiting Duration.

  2. Select Daily Report / Weekly Report / Monthly Report / Custom Report as the report type.

    • Daily Report — Daily report shows data on a daily basis. The system will calculate the queuing-up duration for different regions in each hour of one day.
    • Weekly Report, Monthly Report — As compared to daily report, weekly report and monthly report can be less time-consuming, since they are not to be submitted every day. The system will calculate the queuing-up duration for different regions in each day of one week, in each day of one month.
    • Custom Report — Users can customize the days in the report to analyze the queuing-up duration on each day or month of the custom time interval.

    You can select no more than 31 days on the calendar.

  3. Click to set time period for searching.

  4. Select cameras and no more than 3 regions for every camera in the Region list.

  5. Select Regional Comparison as the statistics type.

  6. Set the length of queue based on which the report is generated.

  7. Click Search to generate the statistics result. The line chart of the calculated duration for staying the specified queue length will show on the result area. The lines with different colors match the selected regions.

Queuing-up duration for different regions - search configuration Queuing-up duration for different regions - result
  1. Optional: Click Export to export the data in Excel file.

Compare Queuing-up Duration for Different Queue Length Levels

With cameras for queuing-up duration counting, you can search and compare the queuing-up durations of queues of different length during the same time period, helping analyzing perception of crowding in different regions to make it easy to know when and how to change service window amount, staff amount, and whether to set a guider for people, etc.

Before You Start

Add the device to the software and properly configure the corresponding settings. See Add Device for details about adding the device.

This function should be supported by the connected device.

  1. Click Report → Queue Management → Waiting Duration.

  2. Select Daily Report / Weekly Report / Monthly Report / Custom Report as the report type.

    • Daily Report — Daily report shows data on a daily basis. The system will calculate the queuing-up duration for different regions in each hour of one day.
    • Weekly Report, Monthly Report — As compared to daily report, weekly report and monthly report can be less time-consuming, since they are not to be submitted every day. The system will calculate the queuing-up duration for different regions in each day of one week, in each day of one month.
    • Custom Report — Users can customize the days in the report to analyze the queuing-up duration on each day or month of the custom time interval.

    You can select no more than 31 days on the calendar.

  3. Click to set time period for searching.

  4. Select cameras and no more than 3 regions in the Region list.

  5. Select Multi-Level Comparison as the statistics type.

  6. Set the length of queue based on which the report is generated.

  7. Click Search to generate the statistics result. The line chart of the calculated duration in the same region will show on the result area. The lines with different colors match the queue length levels.

Queuing-up duration for different queue length levels - search configuration Queuing-up duration for different queue length levels - result
  1. Optional: Click Export to export the data in Excel file.

View People Counting in Intersections Report

Generate daily, weekly, monthly, or annual intersection analysis reports to monitor people flow across different paths in an intersection scene.

Heat Map Report

Generate heat map reports to analyze customer visit times and dwell time in configured camera areas for goods arrangement.

Table of Contents

Commonly Used Data Analysis
Queuing-Up Time Analysis
Compare Queuing-up People Amount for Different Regions
Compare Queuing-up People Amount for Different Waiting Time Levels
Queue Status Analysis
Compare Queuing-up Duration for Different Regions
Compare Queuing-up Duration for Different Queue Length Levels