Add an Online Device
Learn how to detect and add online devices to the Mobile Client when connected to the same LAN
Overview
This guide explains how to detect and add online devices to the Mobile Client application when they're connected to the same local area network (LAN) as your phone.
For network cameras, make sure the device Multicast Discovery function is enabled so that the online network camera can be automatically detected via LAN protocols.
Prerequisites
Before adding online devices, ensure:
- Devices must be on the same network as your phone
- Network cameras require the Multicast Discovery function enabled for automatic detection via private multicast protocol
- Inactive devices (except access control devices) need activation before adding
Steps
1. Access Online Device Detection
- Navigate to the device list in the Mobile Client
- Tap the Add Device button
- Select Online Device option
The mobile app will automatically discover all online devices within your LAN and display them in a list format.
2. Select Device
Browse the list of detected devices and select the device you want to add to your Mobile Client.
If your device doesn't appear in the list, verify that:
- The device is powered on
- The device is connected to the same network as your phone
- For network cameras, the Multicast Discovery function is enabled
3. Configure Network Settings (Optional)
You can optionally modify network settings:
- Edit IP Address: Manually change the device's IP address
- Enable DHCP: Allow the device to automatically obtain an IP address from your router
Admin credentials are required to save network configuration changes.
4. Add the Device
- After selecting the device, input the required information:
- Device Alias: A friendly name for easy identification
- Username: Admin username for the device
- Password: Admin password for the device
- Tap Add to confirm
The device will be added to your device list and ready for live view, playback, and other operations.
Device Management
After adding devices, you can:
- View Devices: Switch between list and thumbnail viewing modes
- Delete Devices: Remove devices by swiping left (list view) or using the menu option (thumbnail view)
- Edit Settings: Modify device information and parameters
- Start Live View: Begin monitoring the device
Troubleshooting
Device
Not Appearing in List
If your device doesn't appear in the online device list:
- Verify the device is on the same network as your phone
- Check that the device is powered on
- For network cameras, ensure Multicast Discovery is enabled in device settings
- Try refreshing the device list
- Check your network connection
Cannot
Add Device
If you're unable to add a detected device:
- Ensure the device is activated (except access control devices)
- Verify you're using the correct admin credentials
- Check that the device isn't already added to another account
- Ensure the device firmware is up to date
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